FOLA OKETOLA

Managed and executed retail store refit programs, optimizing displays and ensuring operational standards.

• Successfully executed over 20 retail store refit programs across the UK, consistently maintaining a 100% safety record and ensuring operational continuity.
• Optimized merchandise displays according to strategic plans, resulting in enhanced customer engagement and an average 12% increase in sales.
• Managed end-to-end retail projects, including initial setup, refits, new store openings, and seasonal adjustments, ensuring optimal store presentation and functionality.

Directed complex trade finance operations, spearheaded workflow redesign, and managed critical stakeholder relationships.

• Directed end-to-end processing of over 90 Letters of Credit (LCs) and Bank Guarantees (BGs) across diverse industries (manufacturing, automotive, telecom, hospitality), ensuring timely and efficient delivery.
• Spearheaded a critical project to redesign the Letters of Credit (LCs) processing workflow, achieving a 30% increase in transaction efficiency and upholding international trade compliance.
• Orchestrated complex stakeholder engagement between buyers and sellers to resolve global trade document discrepancies, leveraging strong problem-solving and communication skills.
• Led a successful cultural re-engineering initiative to embed sustainability practices within the office, demonstrating advanced change management capabilities.
• Ensured rigorous compliance with international standards for LCs and BGs through meticulous governance and attention to detail.
• Delivered strategic advisory services to clients, resolving complex inquiries and challenges to significantly enhance customer satisfaction.
• Coordinated effectively with cross-functional teams, including transaction processing and relationship management, to streamline trade finance operations and enhance efficiency.

Managed event schedules and workflows, coordinated diverse stakeholders, and monitored project progress.

• Designed and managed comprehensive event schedules and workflows utilizing Jira, Trello, and ClickUp, ensuring the timely delivery of key milestones for large-scale programs.
• Coordinated effectively with diverse stakeholders, including speakers and service providers, to ensure alignment on deliverables and successful achievement of event objectives.
• Monitored project progress rigorously, enforcing adherence to protocols and upholding high standards of quality and execution excellence.

Led campus tours, delivered presentations, and mentored students to facilitate their integration and development.

• Led engaging campus tours for prospective students and families, effectively showcasing university facilities, accommodation, and student life.
• Delivered informative presentations on university programs and resources to diverse audiences, enhancing recruitment efforts.
• Mentored new and prospective students, providing guidance on university offerings and career services.
• Directed students to critical self-development and career-readiness resources, promoting workshop participation and fostering leadership skills.
• Facilitated rapid integration of international students by providing comprehensive guidance on accommodation, finance, and part-time work, fostering a supportive community.

Provided student perspective on program review panels and conducted thorough documentation reviews.

• Contributed student perspective to the university's program review panel, leveraging critical thinking, communication, and stakeholder engagement skills to provide valuable insights.
• Conducted thorough reviews of program and unit documentation, ensuring compliance, accuracy, clarity, and adherence to professional standards and best practices.

Contributed to the development of a renewable energy infrastructure macro project for sustainable campus development.

Acknowledging comprehensive skill development and achievement during academic tenure.